Note: PVR Procedures are subject to change at any time. Mexico likes to keep us all on our toes, so this guide provides the most common practices – and answers many questions” asked and answered” by thousands of visitors every year. We update it frequently based on experiences shared by our readers. Let us know when something changes by emailing us at info@pveverything.com

When Arriving

Immigration and Customs

Upon arrival at Puerto Vallarta Airport -PVR, you’ll head to Immigration and Customs, just follow the signs. Here’s what you need to know for a smooth process:

Immigration

• Customs Form: You’ll be given a Customs Form during your flight or upon entry into the secure area. Make sure to fill it out before you get into the Customs line.
• Two Lanes: Once you arrive at Immigration, there will be two lanes:

Tourists Lane:

For tourists only. Have your passport open to the picture page & follow the instructions for scanning your passport through the machines. If you go through the scanners, you will receive a paper receipt with a QR code. Please download your TOURIST FMM information shown & screenshot it & keep it on your phone.

IF YOU LOSE the receipt: you can get a copy by going to this link & following the prompts; you can download your FMM here: https://www.inm.gob.mx/spublic/portal/inmex.html. Suppose you overstay your allotted days (up to 180 days maximum). In that case, you might be fined & you then must go to a local bank outside of Puerto Vallarta Airport to pay it, then return to check-in.

(BanNorte is located in Commercial Marina Mall, a 15-minute walk or quick taxi ride south on the same side of the road as the airport.)

• Suppose you are directed to an Immigration Agent instead. In that case, your passport will be stamped with your relevant Tourist FMM details, indicating the date of entry, the number of days your Tourist FMM is valid, and the final date you must leave Mexico.

Residents Lane:

For Temporary and Permanent Residents, proceed to the far left lane (labeled for Mexicanos). Have your passport and residency card ready. If you lost your Residency card, you must explain what happened. They will have you sit for about 30 minutes while they process your paperwork, which you will need to take to the Immigration Office within 30 days to get your new card, where you will pay a fee for the new card. It’s excellent practice to always have a photocopy of your Residency Card (front & back) saved on your phone to show proof you had one.

Puerto Vallarta Airport rules: Cell phones, cameras, hats, and sunglasses are prohibited in the Immigration area. You’ll be reminded of this before deplaning. Failure to follow these rules can result in fines or even arrest.

Be Patient: The entry process has improved, but it can still take time due to the volume of flights and seasonal events or holidays. Afternoon hours are busier than mornings. Relax—you’re officially on vacation! If you need a bathroom, it is next to the resident lane.

Customs

1. Luggage Claim: After clearing Immigration, head to the right to collect your luggage.
2. Customs Form Check: You will line up again to present your filled-out Customs Form to an agent before proceeding to the luggage scanner.
3. Luggage Scan: Place all bags, purses, and carry-ons on the scanner. If any items are flagged, you’ll be asked to open your luggage for inspection.
4. Exit: Once cleared, you’ll pass through a walkway known as the “shark tank.”