Canadian Passport Services

Canadian citizens in Mexico

To obtain or renew a Canadian passport while abroad, read the instructions in the passport application forms below, fill out the form, and gather all necessary documents you must provide with your application form (proof of Canadian citizenship, photos, supporting identification, etc.)

For children’s passports

• A photocopy of both parents’ identity documents (signed by the guarantor) and the passport application are required.
• If your child was born outside Canada, you can apply for a passport once they have received their Canadian citizenship certificate. See Citizenship Services for more information.
• It is possible to apply for a passport for a child born outside of Canada without a citizenship certificate if the child is under 2 years old and you have already applied for the child’s citizenship. If this situation applies to you, please email pvrta@international.gc.ca to obtain further information on the additional requirements.

New: Starting November 5, 2024, proof of parentage will be required with every child’s passport application.

Instructions

1. Select and download the appropriate application form:

• Adult Abroad Simplified Renewal passport application
• Adult Abroad General passport application
• Child Abroad General passport application (under 16 years of age).
  Note: Please check the children’s passport section above before submitting a child passport application.

2. Pay your fees. You must pay online for all your passport services.

When you submit your application, please include your payment receipt and complete the application. Applications without proof of payment will not be accepted.Submit your complete application by mail or in person.

By mail:

You can send your application by mail to:

Agencia Consular de Canadá en Puerto Vallarta
Plaza Península, Local Sub F, Boulevard Francisco Medina Ascencio 2485, Zona Hotelera Norte, Puerto Vallarta, Jalisco, México, 48300

You can track the status of your shipment with the courier company of your choice. The office will not respond to inquiries about the reception of your documents. If you live outside of Mexico City, your passport and original documents will be returned to you by DHL, Estafeta, or FedEx. You do not have to provide an envelope or pay extra fees for this service.

Important: Provide your complete return mailing address on a separate piece of paper along with your application and the online payment receipt.

In-person:

Book an appointment to present your documents in person. If you choose to pick up your passport in person, you will receive an email when it is ready. Then, book another appointment to pick up the documents.
Note: Clients who present themselves at the Embassy without an appointment to apply for a passport will not be attended to.

Processing time

Upon receipt of a complete passport application, the processing time is about 20 business days, excluding holidays and postal delivery time.

* Incomplete applications will be returned to the sender.

Lost and stolen passports

If your valid passport is lost or stolen, send an email to pvrta@international.gc.ca with your:

• full name
• birth date
• travel itinerary
• explanation of your situation
• police report (recommended)

The staff will then let you know how to proceed. A PPTC 203 declaration will also be required to request a replacement of a lost, stolen, or inaccessible valid passport.

In some cases, it may be necessary for you to reschedule your travel plans.

Emergency passport application

If your application is urgent and you must travel in less than 20 working days, please email pvrta@international.gc.ca to give us details on your emergency.

Note: Although our offices offer travel document options for urgent cases, these are evaluated on a case-by-case basis. A flight ticket does not guarantee that your case will be treated as urgent.

Passports – Frequently asked questions

• Who can act as a guarantor?
• I can’t find a guarantor, what can I do?
• Who can act as a reference?
  • References are not required to reside in Mexico or in Canada, nor are they required to be Canadian citizens.
• Do dual Canadian citizens need a valid Canadian passport?
• I have changed my surname. Can I obtain a new passport?
• What proof of Canadian citizenship is acceptable?
• What are the photo requirements?
• In the event of separation or divorce, who can apply for a passport on behalf of a child?

Payment method

Pay your application fees online.

Make sure to include your payment receipt along with your complete application when you submit it (in person or by mail).